Market Conduct examinations and orders adopted by the Washington state Office of the Insurance Commissioner are one of the tools we use to protect the people of Washington. Investigations by our insurance regulators help us make sure insurers follow the rules when it comes to their products and the way they handle claims. It also helps us ensure they're able to conduct business in our state.
For reports going back to 2010, please use the Office of the Insurance Commissioner's consumer toolkit. You can search for Market Conduct exam orders listed by year or by company.
For an official hard copy of the report and order, please call or send us a message using the contact information at the bottom of this page.